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Refund Policy

Last updated: September 25, 2026

All sales are final and non-refundable.

Because Spokes is a self-hosted platform and our software licenses are issued as standalone cryptographic keys, licenses cannot be "returned" or retroactively deactivated once they have been delivered to you.

We strongly encourage all customers to thoroughly evaluate the software prior to making a purchase. You can download, install, and run your own fully-featured server instance indefinitely without a license. A license is only required if you wish to use the Spokes Push Relay for native mobile push notifications. Please utilize the free 2 months trial period to ensure Spokes meets your requirements before buying a Pass.